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FAQ: How is Instagram Story data stored in Kitly and Kitly Business?
FAQ: How is Instagram Story data stored in Kitly and Kitly Business?
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Written by Rich Hall
Updated over a week ago

Kitly & Kitly Business start collecting and storing Instagram Story insights and media from when a talent connects their Instagram profile to their Kitly account. From this point on we archive talent's Story posts.

Video Stories that are added to a report within 60 days of being posted will retain the ability to play/view the video. Video Stories older than 60 days that have not been added to a report will retain the thumbnail image and insights but lose the ability to be played/viewed.


*Note*

  • Instagram Grid Post Media: Available anytime (as long as the talent haven't deleted or archived the post)
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  • Instagram Grid Post Insights: Available from the point that the talent's Instagram account became a "Professional Account" (Business or Creator)
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  • Instagram Story Media & Insights: Available from the time the talent connects their Instagram profile to their Kitly account. (Videos are churned after 60 days from post date unless included in a report within 60 days of post date)


Have more questions? Reach out to us at hi@kitlybusiness.co

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